Alila Shanghai, Shanghai

My stay at the hotel was quite pleasant overall. The rooms had everything I would expect in a 5-star hotel, such as automatic curtains, an Illy capsule coffee machine, and a well-fitted spacious bathroom with L'Occitaine products. While the rooms were a bit outdated in terms of the bathroom decor, the comfort of the bed and the availability of international TV channels made up for it. The service exceeded my expectations, from the attentive doormen to the helpful concierge and housekeeping staff. The hotel's location was excellent, right at the city center with easy access to metro lines. However, the dining options were not as impressive as anticipated for a 5-star establishment, although there were choices for both Western and Chinese palates. The facilities were top-notch, meeting all my needs during my stay.

I found the hotel to be significantly quiet compared to other 5-star chains, with perfect friendly and professional staff. The rooms had a very modern feel, although the carpet and sofas were a bit dated.

The hotel truly impressed me with its attention to detail in the rooms, providing a comfortable and well-designed experience. However, there is room for improvement in staff alertness and responsiveness to guest requests throughout the stay. The location is exceptionally convenient, allowing easy access to key attractions and transportation. The dining options were excellent with a variety of choices to suit different tastes.

Upon entering the hotel, I was immediately impressed by the spacious and comfy meeting room, perfect for accommodating up to 20 people with its chic style. The overall experience was great, but there were some issues with hygiene standards that affected my stay. The service, however, was fantastic with the staff being helpful, friendly, and attentive. The location was convenient, with easy access to multiple metro lines and nearby shopping areas. The dining experience was exceptional, offering a wide variety of high-quality dishes. The hotel facilities were top-notch, providing everything needed for a comfortable stay.

My stay at the hotel was exceptional. The room was incredibly comfortable with all the luxurious amenities one would expect, including automatic curtains, an Illy capsule coffee machine, and premium L'Occitaine products in the spacious bathroom. The international TV channels were a nice touch, though a lack of dedicated kids channels was noticeable. The service from all the staff members was outstanding, efficient, and well-coordinated, ensuring a seamless experience. The location was superb, conveniently situated near major areas like French Concession, Jing'An, and People's Square. The dining options offered varied and delicious dishes, especially the breakfast buffet. Overall, a fantastic stay with a few minor areas for improvement.

I had a wonderful stay at this hotel. The rooms were spacious, the bed was very comfortable, the shower and bathtub were great, and the toiletries provided were top-notch. The staff was super friendly, and we enjoyed an amazing breakfast every day. However, the dining experience did not meet my expectations, and it was a bit overpriced.

I had a mixed experience at The Four Seasons. The rooms were a fantastic size, but unfortunately, I could only book the presidential suite as everything else was sold out. The running water and shower worked well, but I noticed a slanted socket that didn't look safe.

My stay at the hotel was truly delightful. The rooms were always extremely clean and well stocked with seasonal fruits and refreshments, giving a very modern feel compared to traditional Four Seasons style. The room size was decent, and I found it quite comfortable. The service was top-notch, from the personalized room escort to the warm hospitality of the staff, making me feel like a VIP. The location was brilliant, just a block away from Nanjing shopping street and a short distance from popular attractions like the Bund and French Concession. Although the dining options were average, my overall experience was fabulous.

I was thrilled with the beautiful suite upgrade before check-in and the top-notch services at the hotel. The rooms were excellent, spacious, and very comfortable, making our stay delightful. However, the only drawback was the price point that might not suit all budgets perfectly.

My stay at the hotel was delightful. The rooms were spacious, clean, and featured a very comfy bed, making my rest truly enjoyable. The services like room service and laundry were top-notch and quick, adding great convenience to my stay. However, there were minor issues like running water/shower problems and some slanted sockets that didn't feel safe. Overall, a lovely experience!